Privacy Policy

1. Information we collect

We only collect the personal information we need. This may include:

• Information you give us: your name, company name, email address, phone number, country and any details you include in a message, inquiry or request for product specifications or wholesale pricing.
• Information collected automatically: when you visit the Website, our servers and service providers may collect technical information such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.

We do not sell products directly through the Website, and we do not collect payment information online.

2. How we use your information

We use personal information to:

• respond to your inquiries and requests for product information, specifications or pricing;
• communicate with current and prospective customers, distributors and partners;
• send you business updates related to your inquiry, where you have given consent;
• operate, maintain, secure and improve the Website;
• understand how visitors use the Website; and
• meet our legal, regulatory and record-keeping obligations.

We will not use your personal information for any other purpose without your consent, unless the law permits or requires it.

3. Consent

By sending us an inquiry, you consent to us collecting and using your information for the purposes described in this policy. You can withdraw your consent at any time by contacting us, subject to legal or contractual limits.

4. Email communications

We do not currently send newsletters. Any commercial emails we send will follow Canada’s Anti-Spam Legislation (CASL) and include a way to unsubscribe. You can ask us to stop contacting you at any time by emailing office@oceanpridefisheries.com.

5. Cookies and similar technologies

The Website uses cookies and similar technologies to make the site work properly, remember preferences and understand how visitors use it. Some cookies are set by third-party services that appear on the Website, which may include:

• Google Fonts, used to display text on the Website;
• embedded Vimeo videos;

These providers may collect information such as your IP address and browsing activity according to their own privacy policies. You can control or delete cookies through your browser settings. If you block cookies, some parts of the Website may not work as intended.

6. How we share information

We do not sell, rent or trade your personal information. We may share it only:

• with trusted service providers who help us operate the Website, host our data, send email or provide analytics, and who are required to protect your information;
• with our professional advisors, such as lawyers and accountants, where needed;
• if required by law, regulation, court order or a government authority; or
• as part of a merger, sale or reorganization of our business, where the receiving party agrees to protect your information.

7. Storage outside Canada

Some of our service providers may store or process information outside Canada, including in the United States. When this happens, your information may be subject to the laws of that country and may be accessible to its authorities. We take reasonable steps to make sure service providers protect your information to a standard comparable to Canadian requirements.

8. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we delete it or make it anonymous.

9. How we protect information

We use reasonable physical, administrative and technical safeguards to protect personal information from loss, theft and unauthorized access, use or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Your rights

You have the right to:

• ask what personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• withdraw your consent to certain uses of your information; and
• make a complaint about how we handle your information.

To make a request, contact us using the details below. We will respond within the time required by law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

11. Children

The Website is intended for businesses and adults. We do not knowingly collect personal information from children under the age of majority.

12. Links to other websites

The Website may link to other websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

14. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Ocean Pride Fisheries
136 Jacquard Road, Lower Wedgeport, Nova Scotia, Canada
Phone: (902) 663-4579
Email: office@oceanpridefisheries.com